Cancellations & Refund Policy

Order Cancellation

Orders can only be cancelled before dispatch.
Once the order has been dispatched, it cannot be cancelled or modified.

To request a cancellation, please call: +91 9797323333

Returns & Exchanges

Due to hygiene and safety concerns related to baby and kids’ products, Crazy Kids Land follows a strict no return and no exchange policy.

All products delivered are:

• Fresh
• Original
• Unopened
• High quality

This ensures a safe and premium experience for every customer.

Exceptional Cases

In case of a genuine issue, you may contact us at crazykland@gmail.com within 3 days of delivery.
Such cases will be reviewed individually and handled at our discretion.

Refund Policy

For any approved return:

• Refunds will be issued as store credit only
• Store credit will have lifetime validity

Damaged Products

If you receive a damaged product, please email us at crazykland@gmail.com within 3 working days of delivery along with images of the product. Our team will assist you with the resolution.